TERMS & CONDITIONS
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any product. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at BELLISGIRL, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at BELLISGIRL for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by BELLISGIRL.
Property Term and Identity
BELLISGIRL is a Portuguese nacional brand registered at INPI (Instituto Nacional de Propriedade Industrial).
It is registered by the author to which it belongs, Isabel Manuela Matos De Castro, with VAT number PT 244620792.
With the following CAE (activity codes): 74100, 47910, 32130, 74200, 47890
Therefore designated by ‘BELLISGIRL’, ‘BELLIS’, “us” or ‘we’.
BELLISGIRL, under the domain bellisgirl.com is an e-commerce platform for final customer. This site is owned by BELLISGIRL.
All pieces are designed and made by the author and all the photography works belongs to the author (except the ones taken by other photographers but for BELLISGIRL purposes, with permissions).
Intellectual Property
BELLISGIRL reserves the copyright, trademarks and other intellectual or industrial property rights inherent to jewelry, products and content in general on this platform (text, images and others). Therefore is owned by BELLISGIRL or it’s being used by us with the permission of the respective owner.
No copy, transfer or use of any content on this website is authorized without prior contact and consent.
Access, viewing or downloading of Site content must respect the intellectual property rights that protect such content. In particular, it is prohibited to extract, use, reproduce or disseminate the content of the Site for commercial purposes and to alter or incorporate it into any article, publication or other Site.
Nothing on this Site can be interpreted as granting any license, authorization or right to use any intellectual property right mentioned. Incorrect or abusive use or use of the brand or any other content of this Site is expressly prohibited, except as provided in these Terms and Conditions.
Personal Data and Cookies
BELLISGIRL collects and processes personal data from the Site’s visitors and customers strictly in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data – General Data Protection Regulation (GDPR).
You can learn about how we collect, process and use your personal data in our “Privacy Policy”.
Cookies
BELLISGIRL uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.
The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use BELLISGIRL without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On BELLISGIRL we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
Links for other websites and app or social networks
Our website may contain links to other websites or applications that are not under the control of BELLISGIRL and for which BELLISGIRL is not responsible. BELLISGIRL does not have control over and assumes no responsibility for the content, privacy policies or practices of any third party websites or services. In particular, BELLISGIRL does not guarantee the reliability of the contents of these links nor is it responsible for changes to them.
The same goes for social networks, BELLISGIRL has different social networks that users have the opportunity to join the pages or groups.
However, it must be taken into account that, unless we request your information directly (for example, through marketing actions, competitions, promotions, or any other valid form), your data will belong to the corresponding social network. Therefore, it is recommended that you carefully read its conditions of use and privacy policies and ensure that you configure your preferences regarding the processing of data.
You further acknowledge and agree that BELLISGIRL shall not be responsible or liable, directly or indirectly, for any damage or loss alleged to be caused by or in connection with the use of any content, goods or services available on or through any such websites, apps or services.
Jewellery Materials
Most of the pieces are made of brass with 24K gold plating but can also have: Black Rodium bath, Rose Gold plateing or just Rodium bath. Other pieces are made in Bronze. Some with synthetic stones and others natural stones. Or other materials like fabric or ceramic. See individual product description.
Other art objects materials
All pieces have the product description at the shop.
Pricing
The prices of products on our Site, indicated in euros, are the prices in force at the time the order is finalized by the Customer.
We make every effort to ensure that the pricing displayed on our website is correct. However, we reserve the right to alter all product pricing. Prices applicable to any products may be changed at any time by BELLISGIRL. This change will be communicated to the Customer before placing any order. Prices are applicable for any purchase conducted on our Site.
These prices displayed do not include shipping fees, which are added to the price of the products purchased.
The prices of products available at BELLISGIRL online store include the Portuguese tax rate, which is 0% at the moment (Special VAT Exemption Regime is covered by Article 53 of the Value Added Tax Code-CIVA)
Any change in the applicable VAT rate will be automatically reflected in the price of products sold on this Site.
Shipping
BELLISGIRL ships ONLY FOR PORTUGAL at the moment, sorry for the inconvenience.
Shipping Rates
The shipping rates will be presented during the checkout and before payment. It will be calculated depending on shipping preferences and BELLISGIRL will keep the shipping rate the fairest and flexible for any order submitted, based on product weight or size, destination and delivery time.
We are using a flat rate for Portugal of 3,00€, at this moment.
Delivery Time and Handling
Once your order has been processed you will receive an email confirmation. If you do not receive please contact us by email - info@bellisgirl.com
BELLISGIRL will deliver your orders as fast as we can!
The average transit times are as follows. Please consider that if you choose an article in pre-order, this time is only after shipment:
. Portugal: 3-7 working days
Note that some specific products/pieces might take more days to be ready to be shipped because we are making the piece especially for you. In these cases, information will be provided in the related product page or by e-mail for the customer who purchased it. After we dispatch the items it takes the same time to reach the destiny as described above.
We'll give you a tracking number of your order so you can keep an eye on your order when shipped.
In case of the customer doesn´t receive or pick the order in the local courier, and if the order is delivered back to us, BELLISGIRL cannot assume shipping costs to resend the order again. All the charges will be on customer responsibility.
Refused Shipments
If you choose to refuse your shipments, you will be responsible for any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to our portuguese address. This amount will be deducted from your merchandise refund.
Payments
All products remain BELLISGIRL's property until full payment is made. The price applicable is set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from BELLISGIRL.
All transfers conducted through us are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions of the payment gateway chosen for the transaction as they are responsible for the transactions made.
Different payment methods are available:
. Bank transfer or MBWAY - only for email orders
. Credit cards and Apple Pay will be processed through Stripe
An email notification will be sent to you when your packages/pieces have been shipped.
A tracking number of your order will be provided.
Please remember BELLISGIRL only ships for Portugal.
Return Policy
You may return or exchange any eligible piece within 14 days from receipt of delivery. We can only accept returns if items are in the original unused condition and in its original undamaged packing, we reserve the right to refuse exchanges communicated or sent outside the deadline as well as items that are not in the same condition in which they were acquired.
If you wish to return or exchange an item, please contact us by email, info@bellisgirl.com, and wait for our reply.
Our pieces may be changed for an equal or greater amount items.
The shipping cost will be borne by the customer. Always send your invoice and order number with the return.
If you find any anomalous situation (damage, faulty, incorrect or missing item) please confirm your dispatch order to verify if items were not shipped correctly or separately and contact us to clarify the situation and keep you happy!
Repairs
To repair any piece, please contact us through our email - info@bellisgirl.com
We only sell items in perfect condition that are previously verified and if you, exceptionally, receive a defective item, please contact us.
Warranty
BELLISGIRL products are guaranteed. According to the law established in Portugal, all items are guaranteed for 3 years, from the date the purchase invoice is issued. However, BELLISGIRL excludes any liability for damage to articles derived from lack of precaution and for inappropriate and neglected use.
Some cases where the guarantee does not apply:
In case of Jewells
. Discoloration due to exposure to chemicals, creams, perfumes, makeup;
. Discoloration due to exposure to water, bath, pool;
. Natural fading or disappearance of the rhodium or gold bath, conditioned by the natural PH of each skin;
. Whenever the customer or third parties have modified or repaired the part;
. Whenever the piece in question has been exposed to adverse conditions or considered abnormal for the good use of jewelery;
In case of clothing or other art objects
. Whenever the customer or third parties have modified or repaired the part;
. Whenever the piece in question has been exposed to adverse conditions or considered abnormal for the good use of the piece.
PORTUGAL - Alternative Resolution of consumer disputes
The contract of sale shall be subject to Portuguese law.
In the event of a dispute, the consumer may resort to an Alternative Resolution Entity for Consumer Disputes
For more information at the consumer portal: https://www.consumidor.gov.pt
Complaint Book
If you have any complaints or if you want to leave us a compliment, click on the following link: https://www.livroreclamacoes.pt/INICIO
Additional Information
BELLISGIRL reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, BELLISGIRL has the right to cancel the order and refund any amount paid in the best way. We shall also notify the customer of equivalent replacement products if available.
Please note that your use of this website and any service contained within constitutes acceptance of these Terms & Conditions.
If you have any questions or complaints about any issue exposed in the Terms and Conditions of the BELLISGIRL website you can contact us via email info@bellisgirl.com