TERMS&CONDITIONS//


This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any product. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at BELLISGIRL, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at BELLISGIRL for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by BELLISGIRL.

Property Term and Identity
The BELLISGIRL brand is a Portuguese nacional brand registered at INPI (Instituto Nacional de Propriedade Industrial).

It is registered by the author to which it belongs, Isabel Manuela Matos De Castro, with VAT number PT 244620792.
With the following CAE (activity codes): 74100, 47910, 32130, 74200

Therefore designated by ‘BELLISGIRL’, ‘us’ or ‘we’.
BELLISGIRL, under the domain bellisgirl.com is an e-commerce platform for final customer.

All pieces are designed by the author and all the photography works belongs to the author (except the ones taken by another photographer but for BELLISGIRL purposes).
BELLISGIRL reserves the copyright and other proprietary rights relating to products and content in general on this platform.  Therefore, no copy, transfer or use of any content on this website is authorized without prior contact and consent.

Privacy Policy and Personal data

All personal information you provide us with or that we obtain will be handled by Isabel Manuela Matos De Castro, responsible for BELLSIGIRL brand, as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment. The information you provide is only available to BELLISGIRL will not be shared with other third parties.

This data will be process with full transparency and in strict respect for personal privacy, as well as fundamental rights, freedoms and guarantees, ensuring full compliance with the Personal Data Protection Law.

You have the right to inspect the information held about you. You always have the right to request BELLISGIRL to delete or correct the information held about you. By accepting the BELLISGIRL conditions, you agree to the above.

Pricing

The prices of products available at BELLISGIRL online store include the Portuguese tax rate (VAT of 23% – tax imposed so far).

We make every effort to ensure that the pricing displayed on our website is correct. However, we reserve the right to alter all product pricing without notice.

Shipping 
BELLISGIRL ships all over the world, however for destinations outside E.U please contact us.
BELLISGIRL, through this online store ships preferably to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.
Orders will be sent and delivered to the delivery address defined by the customer.
Some destinations, outside EU may have specific policies so please be aware of that before shipping.

Shipping Rates
The shipping rates will be presented during the checkout and before payment. It will be calculated depending on shipping preferences and BELLISGIRL will keep the shipping rate the fairest and flexible for any order submitted, based on product weight or size, destination and delivery time.

Delivery Time and Handling

Once your order has been processed you will receive an email confirmation. If you do not receive please contact us by email – info@bellisgirl.com
BELLISGIRL will deliver your orders as fast as we can!

The average transit times are as follows. Please consider that if you choose an article in pre-order, this time is only after shipment:

  • Portugal: 3-5 working days

  • Europe: 7-15 working days

  • Worldwide: 10-25 working days

We are based in Portugal – Europe, so please note that the customer is responsible for payment of any extra duties, customs, import charges or taxes imposed by the destination country for delivery. 

Just in a few cases, some specific products/pieces might take more days to be ready to be shipped because we are making the piece especially for you. In these cases, information will be provided in the related product page or by e-mail for the customer who purchased it. After we dispatch the items it takes the same time to reach the destiny as described above.
We’ll give you a tracking number of your order so you can keep an eye on your order when shipped.

In case of the customer doesn´t receive or pick the order in the local courier, and if the order is delivered back us, BELLISGIRL cannot assume shipping costs to resend the order again. All the charges will be on customer responsibility.

Refused Shipments

If you choose to refuse your shipments, you will be responsible for any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to our portuguese address. This amount will be deducted from your merchandise refund.

Payments

All products remain BELLISGIRL’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from BELLISGIRL.

All transfers conducted through us are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions of the payment gateway chosen for the transaction as they are responsible for the transactions made.

Different payment methods are available. You can pay by bank transfer (only available for Portugal), PayPal and SumUp
Bank transfer data is the following:
IBAN: LT65 3250 0500 5253 1914
BIC: REVOLT21
Paypal email is the following: info@bellisgirl.com
Credit cards will be processed through Paypal or SumUp
An email notification will be sent to you when your packages/pieces have been shipped.
A tracking number of your order will be provided.

Custom and local taxes
Please understand that prices are excluded of custom fees and other taxes that may occur, depending on your region and local customs duties. It would be very difficult for us to manage this issue, so we advise you to check these policies and duties directly with your home customs office. These charges are at the customers own expense.

Return Policy
You may return or exchange any eligible piece within 14 days from receipt of delivery. We can only accept returns if items are in the original unused condition and in its original undamaged packing, we reserve the right to refuse exchanges communicated or sent outside the deadline as well as items that are not in the same condition in which they were acquired. If you wish to return or exchange an item, please contact us and wait for our reply.

Our pieces may be changed for an equal or greater amount items. 

The shipping cost will be borne by the customer. Always send your invoice and order number with the return. 

If you find any anomalous situation (damage, faulty, incorrect or missing item) please confirm your dispatch order to verify if items were not shipped correctly or separately and contact us to clarify the situation and keep you happy&Bold!

Repairs

To repair any piece, please contact us through our email – info@bellisgirl.com

We only sell items in perfect condition that are previously verified and if you, exceptionally, receive a defective item, please contact us. 

Warranty

BELLISGIRL  products are guaranteed. According to the law established in Portugal, all articles are guaranteed for 2 years, from the date the purchase invoice is issued. However, BELLISGIRL excludes any liability for damage to articles derived from lack of precaution and for inappropriate and neglected use.

There are, however, some cases where the guarantee does not apply:

In case of Jewells

– Discoloration due to exposure to chemicals, creams, perfumes, makeup;

– Discoloration due to exposure to water, bath, pool;

– Natural fading or disappearance of the rhodium or gold bath, conditioned by the natural PH of each skin;

– Whenever the customer or third parties have modified or repaired the part;

– Whenever the piece in question has been exposed to adverse conditions or considered abnormal for the good use of jewelery;

In case of clothing

– Whenever the customer or third parties have modified or repaired the piece;

– Whenever the piece in question has been exposed to adverse conditions or considered abnormal for the good use of clothing;

At BELLISGIRL home page, in the footer, you have a tab called ‘Care’ where you can read more about precautions with BELLISGIRL pieces.

Resellers

BELLISGIRL pieces are available for purchase in several national commercial spaces, some of which are listed in our website home page. However, sales policies, prices and terms and conditions are not linked to the BELLISGIRL online store.

We is not responsible for any issue related to the purchase of articles by the author in a commercial space other than yours. For any question you should always contact the store where you purchased the item.

Cookies

BELLISGIRL uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer.

The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use BELLISGIRL without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On BELLISGIRL we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

BELLISGIRL reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, BELLISGIRL has the right to cancel the order and refund any amount paid in the best way. We shall also notify the customer of equivalent replacement products if available.

Please note that your use of this website and any service contained within constitutes acceptance of these Terms & Conditions.

If you have any questions or complaints about any issue exposed in the Terms and Conditions of the BELLISGIRL website you can contact us via email info@bellisgirl.com
Complaint Book
If you have any complaints or if you want to leave us a compliment, click on the following link: https://www.livroreclamacoes.pt/INICIO

Applicable law 
The contract of sale shall be subject to Portuguese law.

PORTUGAL – In the event of a dispute, the consumer may resort to an Alternative Resolution Entity for Consumer Disputes

For more information at the consumer portal: https://www.consumidor.gov.pt